GocustomBoxes com website cannot guarantee the integrity or decency of any content posted on our website by other users, and therefore will not be liable to any client for any content that they might find offensive, obtrusive or indecent. GocustomBoxes.com has the right but are not necessarily required to remove or edit any reported content that might be offensive to anyone in any way. We reserve the right to disclose the content upon requirement in any law or case at the court regarding any:
It is our client’s or user’s responsibility to provide accurate and precise information regarding their orders, our website in no way is meant to be or promotes to be accessed by automatic robots. Fraudulent access will be prosecuted at the hands of the law.
We want all our clients to acknowledge the fact that by placing orders at our website, they guarantee their own minimum legal age requirement and also the fact that they have the authority vested in them from their company or business to process the order and that they authorize GocustomBoxes.com to produce the requested products on their behalf.
We would like to inform you about the safety and security requirements while using our website, protect your password and login information by yourself and do not let anyone access it at any time. Our clients are the only people responsible for their orders at GocustomBoxes.com. Our clients will be held responsible for any misuse of their accounts and any false ordering from our website in case of misuse of their login information.
Return and Refund Policy
We are mainly a printing and manufacturing business and require notice of a need for a return or refund within 3 business days of receiving your order at GocustomBoxes.com in case you find the delivered items not according to the description you sent or defective in any form. Please read the following points in order to make a return or refund claim:
Order Placement, Payment, and Cancellations
Our clients are only partly responsible for submitting accurate print-ready artwork or content and also the alignment or orientation of the pages. We will take adequate care of their content and artwork, but we are in no way responsible for any loss or damage of submission. Additionally, by submitting artwork or content to our website, our clients hold the full responsibility of either developing it themselves or obtaining rights to upload it prior to the upload.
In any case, where the GocustomBoxes.com might think that the submitted content or artwork is either illegal or is an infringement on any third party rights other than our client, we reserve the right to cancel the order at any point of the transaction. Our client however in the case of order completion with illegal or infringed content or artwork, will be solely responsible for the consequences of using that material for their works.
We will clear the order based on the decided dates however our clients agree not to hold us responsible for delays that we don’t directly control such as; bad weather, delays by the shipment company, customs issues for international clients or any other similar problems. In the case of a technical delay, GocustomBoxes.com will refund the expedited charges, however, orders cannot be canceled out the cause by the delay in printing at all.
Our clients are responsible for paying customs duties on all good shipped to their desired locations, they are also required to make arrangements to clear their goods from customs for shipments to their own doorsteps.
The standard delivery time for ONE LOCATION PER ORDER within the USA with no quantity or weight limit is 10 to 12 working days, 6 to 8 working days for expedited shipping including the 2 to 3 working days for ground shipping. Additional shipment destinations will be charged accordingly. GocustomBoxes.com are not to be held responsible for any delays in shipment due to transit times, loss, damage or theft of printed products during delivery. Loss or damage product claims are subject to be filed within 6 working days of the shipment date.
In the case of wrong delivery addresses provided by the clients or a mistake made during filling out shipment address on our order forms, we will charge an additional amount for re-shipment.
Please contact us via email support@gocustomBoxes.com or by calling +16303643944.